Outsource Your Live Chat – Here’s Why You Should Do It Now! You’ll notice that most websites you visit are full of live chat tools and chatbots with amazing offers to increase conversions, make sales and reduce customer service wait … Read More
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GDPR Compliance
GDPR Compliance At Live Chat Monitoring we take the privacy and data protection of our clients extremely seriously. We are happy to confirm that we are compliant with the General Data Protection Regulation (‘GDPR’) in respect of data which we … Read More
GDPR May 25th
Introduction The General Data Protection Regulation, commonly referred to as GDPR, is new privacy law for the European Union (EU) that introduces an updated framework for handling and protecting the personal data of EU-based residents. The new law empowers users … Read More
Generate leads while you sleep
Generate higher revenues during off-seasons via 24/7 live Customer Support In search of services that pay off even during off-season slumps? Looking for ways to increase customer satisfaction by reducing customer service response time? You may have all the right … Read More
Live Chat Improves Conversion Rates
With an abundance of mixed marketing messages, confusing products and competition available across the internet, it’s not uncommon for consumers to find themselves lost or unsure about where to take their purchasing decision. Fortunately, web development capabilities now allow for … Read More
Your website needs a Receptionist!
24/7 Live Chat: Your Go-To Website Receptionist The roles of a receptionist are diverse. They are the very first point of contact in organizations, welcoming and directing clients and also handling inquiries in person over call or email. In retail … Read More
Live Chat Monitoring Video
We’ve put together a little video to explain what live chat monitoring is all about. Transcript: So you have a website, and you probably spend money advertising your website to get more people to come visit your page. But how many … Read More
Live Chat is a Simple and Effective Support Tool for your website
Live chat started as a personal communication tool but now it has transformed into a fundamental tool of communication for any business. You can now offer useful applications for companies and their customers. This form of rapid communication allows … Read More
Benefits of live chat
Imagine your sales and support professionals delivering immediate responses to your customers questions in real-time. Great customer service turns traffic into profits and customer loyalty. Live chat has the ability to provide the convenient answers that customers want, while … Read More
The Live Chat Monitoring Advantage
WHAT ARE YOU MISSING OUT ON IF YOU DON’T HAVE LIVE CHAT MONITORING ON YOUR WEBSITE? By now, we’ve all read and gotten to know the wonderful things that live chat can do for your company’s website. Increased conversion … Read More