Live Chat Monitoring Blog

Live Chat Monitoring Video

We’ve put together a little video to explain what live chat monitoring is all about. Transcript: So you have a website, and you probably spend money advertising your website to get more people to come visit your page. But how many … Read More

Live Chat is a Simple and Effective Support Tool for your website

Live chat started as a personal communication tool but now it has transformed into a fundamental tool of communication for any business. You can now offer useful applications for companies and their customers.   This form of rapid communication allows … Read More

Benefits of live chat

Imagine your sales and support professionals delivering immediate responses to your customers questions in real-time. Great customer service turns traffic into profits and customer loyalty.   Live chat has the ability to provide the convenient answers that customers want, while … Read More

The Live Chat Monitoring Advantage

WHAT ARE YOU MISSING OUT ON IF YOU DON’T HAVE LIVE CHAT MONITORING ON YOUR WEBSITE?   By now, we’ve all read and gotten to know the wonderful things that live chat can do for your company’s website. Increased conversion … Read More

Use live chat to improve your business’ customer retention

As most business owners know, it is more expensive to get new customers than keeping the existing ones.   Securing new customers is believed to be 5 to 10 times more expensive.   Having new clients is essential to every … Read More

Live Chat Monitoring new website launch

It’s been a long count down to launching our new live chat monitoring website, and finally the day has come! We are really excited to launch the new design, and even more excited to announce our new features.  Some of … Read More

7 Tips for making the most of Live Chat software

When you have installed live chat software on your website, it is wise of course to utilise it.   Here are some of the tips that will help you connect, engage and convert more effectively.   1. Respond quickly. The … Read More

Attracting Customers and Increasing Conversion with Live Chat Monitoring

Many website owners are still unsure on why they should install live chat software on their sites. Truth is, with each passing day that they contemplate, they waste a day of possible sales. So what are the amazing ways to … Read More

The benefits of outsourcing live chat

As a business owner, you need to save two things: time and money. So you actively look for ways to do this. Outsourcing is one way you can achieve this. Many companies are already using outsourced workers such as accountants … Read More