The General Data Protection Regulation, commonly referred to as GDPR, is new privacy law for the European Union (EU) that introduces an updated framework for handling and protecting the personal data of EU-based residents.
The new law empowers users to know where and how organisations across the globe utilise their personal information.
The GDPR comes into effect on May 25, 2018.
At Live Chat Monitoring, we take data privacy and security seriously and are committed to fully supporting the changes that GDPR brings to protect our clients and their customers.
Our team is working closely with all necessary stakeholders to ensure that our internal policies, processes and terms are updated in accordance with the new law in time for its introduction.
GDPR is also on ongoing point of discussion with the suppliers of our programs. At this stage, they are all on track to be GDPR compliant, and we will continue to conduct ongoing evaluation in advance of 25th May 2018.