Live Chat Monitoring Video

We’ve put together a little video to explain what live chat monitoring is all about.


So you have a website, and you probably spend money advertising your website to get more people to come visit your page.

But how many of those visitors will actually convert into a sale or an enquiry?

How much of your advertising dollars are being wasted by generating traffic to your website that doesn’t convert?

Advertising is expensive, and it’s important to try and convert every website visitor into a lead or a sale.

What if there was a way to communicate with your web visitors while they browse your website?

That’s where can help.

Adding live chat monitoring to your website can help improve your website conversion rates by engaging passive visitors and turning them into active customers.

Just as a physical store or office has staff to greet and assist customers, your website can also benefit from having online customer service representatives who are available 24 hrs a day, 7 days a week.

After working with you create your business profile and customer service scripts, Our experienced staff can answer questions, overcome objections, and provide immediate assistance to your website visitors while they browse your website.

As well as providing fantastic customer service, we also capture new leads and enquiries and send them to your sales team for immediate follow up.

On average, many of our customers report a 20-30 percent increase in enquiries after adding to their website.

“That sounds great, but can I have my own team receive chats from our website?”  Yes you can!  An additional option with our service is to have sel managed agent accounts set up for your own team to log in and receive chats during business hours.    Our experienced operators remain in the background to receive chats if your team is busy or unable to respond.   And best of all – when your team logs off at the end of the day we remain online to respond to your visitors after hours and on weekends.   Your website visits will appreciate being able to submit an enquiry 24/7 and chat with a real person.

Our software is quick and easy to install.  After signing up we will email you some javascript code that you’ll copy and paste into your website’s template.  In most cases you can be up and running within 30 seconds.  You can even integrate our service with your brand’s Facebook page to help turn fans in to customers.

Increase your web conversions today and turn those anonymous visitors into additional sales and warm leads with

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