Live Chat Plans and Pricing

Choose a monthly plan to suit your needs

We’ve tailored our packages to suit every sized business.

Whatever your business needs, we’ve got a great Live Chat package to suit. We think you’ll be thrilled at the way Live Chat Monitoring engages your web visitors, delivers outstanding customer service and captures more warm leads.

*Premium Feature, additional charges apply

More than 200 leads? Contact us for custom pricing.

Facebook Messenger Integration

Messages sent to your Facebook Page will be responded to 24/7 by our experienced live chat agents.   At no additional cost, your monthly subscription now includes the ability to offer live chat monitoring on your Company or Brand’s Facebook Page.

Direct Connect Phone Leads

Live Chat Monitoring has the ability to convert website leads via live chat, then deliver the lead to your sales team via an inbound phone call! This premium Feature allows you to disrupt the “shopping around” process and connect on the phone with your leads within seconds!

No contract necessary.

We don’t believe in locking our clients into contracts. If Live Chat Monitoring isn’t for you, simply let us know and we’ll cancel your account after the next billing period.

What our clients say

James Garnaut

Since switching to LiveChatMonitoring we have been very impressed by the ability of chat their chat team and the leads they are supplying to us. For us it was important that the chat team gave the user a positive experience, appropriately handled any questions and provided us with a lead that was easy for us to understand and follow up with. LiveChatMonitoring do exactly that. The client support provided by the LiveChatMonitoring team is excellent and they are fast to respond to any questions we have relating to their service. We highly recommend LiveChatMonitoring for live chat on your website. Living Online.

James Garnaut, Living Online


? What payment options do you offer?
Sign up via this website and pay using a credit card or PayPal. If you prefer to be invoiced monthly please contact us.

? What are “Self-managed” Live Chat Operators?
Self-managed Operators let your own staff log in and receive chats whenever they’re available. If you want your staff to receive live chat messages simply select how many self-managed operators you need and we’ll take care of the set up for you.

? How do I know which package I need?
Choose one of our packages based on the volume of leads and inquiries you require. If your website receives less than 1,000 unique browsers a month, we recommend starting with our $149 package. Then, if it looks like we can send you more leads/inquiries than your package allows for, we’ll let you know in advance so you can make an informed decision to upgrade.

? I own more than one website, do I have to buy multiple packages?
If your other websites are under the same business umbrella and we can use the same information you provided in the questionnaire we will send you, then simply add the code we’ll provide to as many of your sites as you need to. If your websites are separate businesses or offer different products and services you will need additional packages to ensure each is giving the right information to your customers.

? Can I increase or decrease my package?
Yes! You remain in control of your account at all times – change your package whenever you want to suit your business needs.

? What happens after I sign up?
Once your payment is completed, a Live Chat Monitoring account manager will email you to get started on your questionnaire and set up your self-managed Operators (if needed). In most cases we can launch your account within 48 hours.

? Do you have contracts or minimum commitments?
No! Our packages are offered on a month-to-month subscription basis – that means you can cancel at any time.

? Do you offer custom packages for larger websites?
Absolutely! We can set you up with a team of live chat operators specially trained to be experts in your business services or products. They’ll offer specialised customer service, technical support, and ecommerce support to assist web visitors and customers buying from you online. For more details, please contact us to discuss your exact needs.

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Choose one of OUR PLANS

  • 24/7 support
  • No commitment
  • Easy Sign up!
  • Australian Office
  • Level 1,
  • 441 South Road
  • Moorabbin VIC 3189 Australia
  • 1800 LIVE CHAT (1800 548 324)

  • USA Office
  • 340 S Lemon Ave
  • Los Angeles, California 91789
  • (213) 283-0782

  • UK Office
  • Kemp House
  • 152-160 City Road
  • London, EC1V 2NX
  • 0203 608 8606