Pricing

Sign up via this website and pay using a credit card or PayPal. If you prefer to be invoiced monthly please contact us.

Choose one of our packages based on the volume of leads and inquiries you require. If your website receives less than 2,000 unique browsers a month, we recommend starting with our $149 package – This allows up to 15 leads per month.

If it looks like we can send you more leads/inquiries than your package allows for, we’ll let you know in advance so you can make an informed decision to upgrade.

Yes! You remain in control of your account at all times – change your package whenever you want to suit your business needs (notice periods apply).  Just email our support team.

No! Our packages are offered on a month-to-month subscription basis – that means you can cancel at any time (30 days notice required).

In addition to our 24/7 Live Chat Monitoring, we also offer the option to add self-managed Operators – This allows your own staff log in and receive chats whenever they’re available.

This means your own live chat agents can handle chats during business hours, and our experienced team can handle chats after hours and on weekends – Giving you complete 24/7 coverage!

If you would like for your staff to receive live chat messages simply select how many self-managed agents you need and we’ll take care of the set up for you.

If your other websites are under the same business umbrella and we can use the same information you provided in the questionnaire we will send you, then simply add the code we’ll provide to as many of your sites as you need to. If your websites are separate businesses or offer different products and services you will need additional packages to ensure each is giving the right information to your customers.

Once your payment is completed, a Live Chat Monitoring account manager will email you to get started on your questionnaire and set up your self-managed Operators (if needed). In most cases we can launch your account within 48 hours.

Absolutely! We can set you up with a team of live chat agents that are specially trained to be experts in your business services or products. They’ll offer specialised customer service, technical support, and ecommerce support to assist web visitors and customers buying from you online. For more details, please contact us to discuss your exact needs.