Pricing

Live Chat Plans and Pricing

Choose a monthly plan to suit your needs

We’ve tailored our packages to suit every sized business.

Whatever your business needs, we’ve got a great Live Chat package to suit. We think you’ll be thrilled at the way Live Chat Monitoring engages your web visitors, delivers outstanding customer service and captures more warm leads.

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US Dollars US Dollars

British Pound British Pound

Euro Euro

Plans

Flying
Solo

€115

per month
  • Receive up to 15 Leads/Enquiries Per Month
  • Suitable for websites with less than 1,000 unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Small Business

€240

per month
  • Receive up to 40 Leads/Enquiries Per Month
  • Suitable for websites with less than 1,000 – 4,000 unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Medium Business

€470

per month
  • Receive up to 90 Leads/Enquiries Per Month
  • Suitable for websites with less than 4,000 – 7,000 unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Large Business

€795

per month
  • Receive up to 150 Leads/Enquiries Per Month
  • Suitable for websites with less than 7,000 – 10,000 browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Big
Business

€470

per month
  • Receive up to 200 Leads/Enquiries Per Month
  • Suitable for websites with less than 10,000+ unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Flying
Solo

£89

per month
  • Receive up to 15 Leads/Enquiries Per Month
  • Suitable for websites with less than 1,000 unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Small Business

£180

per month
  • Receive up to 40 Leads/Enquiries Per Month
  • Suitable for websites with less than 1,000 – 4,000 unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Medium Business

£360

per month
  • Receive up to 90 Leads/Enquiries Per Month
  • Suitable for websites with less than 4,000 – 7,000 unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Large Business

£599

per month
  • Receive up to 150 Leads/Enquiries Per Month
  • Suitable for websites with less than 7,000 – 10,000 browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Big
Business

£799

per month
  • Receive up to 200 Leads/Enquiries Per Month
  • Suitable for websites with less than 10,000+ unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Flying
Solo

$135

per month
  • Receive up to 15 Leads/Enquiries Per Month
  • Suitable for websites with less than 1,000 unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Small Business

$270

per month
  • Receive up to 40 Leads/Enquiries Per Month
  • Suitable for websites with less than 1,000 – 4,000 unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Medium Business

$540

per month
  • Receive up to 90 Leads/Enquiries Per Month
  • Suitable for websites with less than 4,000 – 7,000 unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Large Business

$900

per month
  • Receive up to 150 Leads/Enquiries Per Month
  • Suitable for websites with less than 7,000 – 10,000 browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Big
Business

$1200

per month
  • Receive up to 200 Leads/Enquiries Per Month
  • Suitable for websites with less than 10,000+ unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Flying
Solo

$149

per month
  • Receive up to 15 Leads/Enquiries Per Month
  • Suitable for websites with less than 1,000 unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Small Business

$299

per month
  • Receive up to 40 Leads/Enquiries Per Month
  • Suitable for websites with less than 1,000 – 4,000 unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Medium Business

$599

per month
  • Receive up to 90 Leads/Enquiries Per Month
  • Suitable for websites with less than 4,000 – 7,000 unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Large Business

$999

per month
  • Receive up to 150 Leads/Enquiries Per Month
  • Suitable for websites with less than 7,000 – 10,000 browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*

Big
Business

$1299

per month
  • Receive up to 200 Leads/Enquiries Per Month
  • Suitable for websites with less than 10,000+ unique browsers per month
  • FREE Facebook Messenger Integration
  • Premium Feature:  Direct Connect Phone Leads*
Premium Feature: *Direct Connect allows you to convert online leads into inbound phone calls (Additional cost)

More than 200 leads? Contact us for custom pricing.

*Premium Feature, additional charges apply

FAQ

Sign up via this website and pay using a credit card or PayPal. If you prefer to be invoiced monthly please contact us.

Choose one of our packages based on the volume of leads and inquiries you require. If your website receives less than 1,000 unique browsers a month, we recommend starting with our $149 package. Then, if it looks like we can send you more leads/inquiries than your package allows for, we’ll let you know in advance so you can make an informed decision to upgrade.

Yes! You remain in control of your account at all times – change your package whenever you want to suit your business needs (notice periods apply).  Just email our support team.

No! Our packages are offered on a month-to-month subscription basis – that means you can cancel at any time (30 days notice required).

Self-managed Operators let your own staff log in and receive chats whenever they’re available. If you want your staff to receive live chat messages simply select how many self-managed operators you need and we’ll take care of the set up for you.

If your other websites are under the same business umbrella and we can use the same information you provided in the questionnaire we will send you, then simply add the code we’ll provide to as many of your sites as you need to. If your websites are separate businesses or offer different products and services you will need additional packages to ensure each is giving the right information to your customers.

Once your payment is completed, a Live Chat Monitoring account manager will email you to get started on your questionnaire and set up your self-managed Operators (if needed). In most cases we can launch your account within 48 hours.

Absolutely! We can set you up with a team of live chat operators specially trained to be experts in your business services or products. They’ll offer specialised customer service, technical support, and ecommerce support to assist web visitors and customers buying from you online. For more details, please contact us to discuss your exact needs.

Facebook Messenger Integration

Facebook Messenger IntegrationMessages sent to your Facebook Page will be responded to 24/7 by our experienced live chat agents. At no additional cost, your monthly subscription now includes the ability to offer live chat monitoring on your Company or Brand’s Facebook Page.

Direct Connect Phone Leads

Live Chat Monitoring has the ability to convert website leads via live chat, then deliver the lead to your sales team via an inbound phone call! This premium Feature allows you to disrupt the “shopping around” process and connect on the phone with your leads within seconds! Additional costs apply, learn more at Direct Connect

No contract necessary

We don’t believe in locking our clients into contracts. If Live Chat Monitoring isn’t for you, simply let us know and we’ll cancel your account after the next billing period.

Choose Your Package

Fill out the form below to get started.

What our clients say

As soon as we started working with LiveChatMonitoring our enquiries increased by over 25%! We were worried at first whether an outside team could assist with the sale of luxury travel and understand our business well enough to speak directly to our potential customers. LiveChatMonitoring has been amazing for our business, we now provide customer service 24/7 across all timezones worldwide!
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Janine Hall, Founder, Escape Haven
Since switching to LiveChatMonitoring we have been very impressed by the ability of chat their chat team and the leads they are supplying to us. For us it was important that the chat team gave the user a positive experience, appropriately handled any questions and provided us with a lead that was easy for us to understand and follow up with. LiveChatMonitoring do exactly that. The client support provided by the LiveChatMonitoring team is excellent and they are fast to respond to any questions we have relating to their service. We highly recommend LiveChatMonitoring for live chat on your website.
team-2
James Garnaut
Living Online

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