It’s no secret that outsourced live chat is helping tens of thousands of businesses to improve their online customer experience. In this article we’ll explore how 24/7 live chat monitoring can be your secret to improving your lead quality and … Read More
lead generation
Better Lead Capture for Better Engagement
When it comes to generating engagement, interacting with your prospective customers is imperative. It builds a relationship with recurring customers and drives new ones to trust your business and become loyal to it. Many people may pass by your website, … Read More
6 Reasons why your website needs live chat
Imagine that you’ve just walked into a physical store or showroom.
You’re looking for a team member to help to find the right solution..
You have some questions that you need to be answered before you are ready to make a purchase..
What would you do if you couldn’t find any staff members to help you?
How long would you wait before giving up and go search for another company that’s more responsive? … Read More